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GDPR + Terms & Conditions

Who we are

Our website address is: https://anvilengraving.co.uk.
Anvil Engraving
Unit 8 Woodley Precinct
Woodley
Stockport
SK6 1RJ
07853 548172

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

We never share your data.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Anvil Engraving
Unit 8
Woodley Precinct
Woodley
Stockport
SK6 1RJ

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

 

Terms & Conditions

These terms and conditions do not affect your statutory rights.

Making a Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.

 

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

 

Delivery charges will be displayed and payable as indicated at the time of placing your order.

All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.

Payment & Price

Via the Paypal gateway we accept all major credit and debit cards including Visa, Mastercard, Maestro and Solo. On the order you must provide us with your exact billing address and telephone number. The same address and phone number your credit card bank has on file for you. Incorrect information will cause a delay in processing your order. Your order will only be processed once authorisation of your card and funds have been properly received.

Description of Goods & Product Information

All images, descriptions & specifications on our site are for the purpose of giving an approximate description of the goods. Whilst we make every reasonable attempt to ensure their accuracy we cannot be guarantee their accuracy.

Typographical Errors, In the event a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed. If your credit/debit card has already been charged and we subsequently cancel your order, we will immediately issue a credit to your credit card account to the value of the incorrect price (including delivery charges).

Delivery Charges & Times

All prices on our website are exclusive of delivery charges which will be added at the checkout. All orders above £100 qualify for free delivery to mainland UK. orders outside mainland UK will be chargeable at our standard rates. We aim to complete all orders within 4 to 7 working days, If artwork/proofs are required 4 to 7 working days is from acceptance of the final proof.

Risk

From the time of despatch of the goods, any loss or damage to the goods shall be at your own risk. We will not accept liability for goods lost in transit.

Incorrect or Damaged Goods

Incorrect, damaged or missing items must be reported to us within 3 days of receiving them.

Cancellation, Returns & Refunds

Cancellation is only possible before manufacture of your order has started. We cannot accept the return of any bespoke products.

Back Orders

If for any reason we cannot manufacture your order within our normal delivery period. You will be emailed with the option to cancel your order if you would rather not wait.